CITYCoP's goal was the engage citizens and law enformcement agencies in mutual learning of local policing practices with the aim of producing a uniquely European solution - including a smartphone app and an online portal - which were capable of being deployed in every European city while still retaining the 'local flavour' and diversity. 


Nutcracker designed a two-stage qualitative study in six European countries investigating reactions to the concept of communicating with local police via an app. The second phase of the research tested reactions to the app prototype amongst citizens. Our findings fed directly into the development of the app interface, content and language to ensure that deveopment was also citizen-led and would lead to an app which would encourage maximum take-up amongst end users.


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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 653811.

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